Julie’s Support Blog!

I literally am learning new things everyday!!! This week we have been ordering and arranging new Anti
Virus for our clients and finding new telephone numbers to use with our VOIP phones! VOIP really is the new technology for telephone usage and its very
easy!
Since moving to our new office, the business park have 48 [...]

X-Lite Contacts Greyed Out in Windows 7

I came from using x-lite in a Windows XP environment and all was fine, i upgraded to Windows 7 and
found that my contacts list did not work!
 
I could add contacts but the functionality was not there! I could’nt edit or add
groups.
 
 
The solution after a little digging was actually pretty simple. Go to the [...]

Julie’s Support Blog

Well, our nation’s may well be out of the World Cup, but our quality IT service still remains strong
and competitive!
We have several new clients on board and are continuing to expand our business! If you require our IT Support Services, please
contact us for a FREE business consultation. Any problems that can be identified [...]

Comprendo Supports the World Cup 2010!

We have a split office of different nationalities and we have a wide range of flags being
hung!
Our MD, Anthony Humphreys and our IT Support Manager David Ashworth are South African, and are both enjoying seeing their home country in such
high spirits! Our Office Manager Julie Martin is English and our Software Director and programmers [...]

Comprendo’s New Offices!

We have now moved into our new offices here at Broughton Hall in Skipton! It was a successful move
and we are settled in already!
We are offering new and exciting price plans for all new clients and businesses and continuing to expand our
business!
Do you need new IT Support? Call us on 0845 5274394 to [...]

Julie’s Support Blog!

Following a power cut, our client in the education recruitment sector found their systems, phones and
internet disconnected.
Within 20 minutes we were at the clients performing tests to ascertain the problem.
They had 3 units which 2 were unable
to reboot. I transferred power from the faulty unit and connected to another source. Then I moved the [...]

Julie’s Support Blog!

Its true what they say in that no 2 weeks within IT are the same!
We have received an enquiry
from a local primary school, to supply, install and support their new ICT Department. This includes installing wireless throughout the building, ensuring all
classrooms and rooms have wireless connection, installing 15 new laptops and also a [...]

Julie’s Support Blog!

WOW! What a week!
Our client in the Medical sector moved offices this week and unfortunately
suffered with connection issues. We discovered after testing that their switch box was failing and therefore causing speed issues also. Our teams expertise
within IT Networking ensured that the client suffered minimal disruption and they were back up and running [...]

New hardware installed to ensure best quality memory

Since our server issues with our client in the Medical recruitment industry last weekend, we have
been installing new hard drives and memory this week.
Got to admit its something new for me to do and its been great! Learning new things is always a
bonus, but to know that it ensures the client receives quality [...]

Server Issues ensured 24/7 Support

Our client in the Medical Recruitment sector experienced massive server issues on
Friday.
Watson, as the server is effectionately known, decided to fail which meant a new server was needed to be built, installed, tested and online
within 48 hours.
Our team pulled together and with sheer hard work, commitment, enthusiasm and drive we are able to [...]