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	<title>Comprendo BLOG - IT Support by Professionals for Professionals &#187; It Support Skipton</title>
	<atom:link href="http://www.comprendo.co.uk/wordpress/tag/it-support-skipton/feed/" rel="self" type="application/rss+xml" />
	<link>http://www.comprendo.co.uk/wordpress</link>
	<description>Technology Blog - Sponsored by www.comprendo.co.uk</description>
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			<item>
		<title>Just In! Comprendo&#8217;s Smart!</title>
		<link>http://www.comprendo.co.uk/wordpress/comprendo/just-in-comprendos-smart/</link>
		<comments>http://www.comprendo.co.uk/wordpress/comprendo/just-in-comprendos-smart/#comments</comments>
		<pubDate>Wed, 18 Nov 2009 14:05:43 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Comprendo]]></category>
		<category><![CDATA[bespoke recruitment software]]></category>
		<category><![CDATA[IT Support]]></category>
		<category><![CDATA[It Support Skipton]]></category>
		<category><![CDATA[IT Support Yorkshire]]></category>
		<category><![CDATA[North Yorkshire]]></category>
		<category><![CDATA[Pri&Ma Software]]></category>
		<category><![CDATA[Skipton]]></category>
		<category><![CDATA[Smart Car]]></category>

		<guid isPermaLink="false">http://www.comprendo.co.uk/wordpress/?p=329</guid>
		<description><![CDATA[ 
Comprendo, in conjunction with PRI&#38;MA 
Recruitment Solutions (Your first choice for bespoke recruitment software), is proud and excited to announce the release of their newly branded 
Smart car!
 

 
Smartie, as she is affectionately known, is &#8220;dressed&#8221; in PRI&#38;MA advertising, which features our 
proud association with Switzerland, she can be found driving around North Yorkshire, either on her way [...]]]></description>
			<content:encoded><![CDATA[<p><strong> </strong></p>
<p><strong>Comprendo</strong>, in conjunction with <strong>PRI&amp;MA </p>
<p>Recruitment Solutions (Your first choice for bespoke recruitment software)</strong>, is proud and excited to announce the release of their newly branded </p>
<p>Smart car!</p>
<p style="text-align: center;"> </p>
<p style="text-align: center;"><img class="size-medium wp-image-331  aligncenter" title="Smart branding </p>
<p>- side view" src="http://www.comprendo.co.uk/wordpress/wp-content/uploads/2009/11/0051-300x180.jpg" alt="Smart branding - side view" width="245" height="163" </p>
<p>/></p>
<p> </p>
<p><strong>Smartie</strong>, as she is affectionately known, is &#8220;dressed&#8221; in <strong>PRI&amp;MA</strong> advertising, which features our </p>
<p>proud association with Switzerland, she can be found driving around North Yorkshire, either on her way to Recruitment Business&#8217;s or IT Support customers in </p>
<p>Yorkshire, including Skipton, Harrogate, Leeds, York and Ripon.</p>
<p> </p>
<p style="TEXT-ALIGN: center"><img class="size-medium wp-image-332  aligncenter" </p>
<p>title="Smart Branding - Rear View" src="http://www.comprendo.co.uk/wordpress/wp-content/uploads/2009/11/009-300x225.jpg" alt="Smart Branding - Rear View" </p>
<p>width="240" height="182" /></p>
<p style="TEXT-ALIGN: center"><img class="size-medium wp-image-333   aligncenter" title="Smart Branding - Front View" </p>
<p>src="http://www.comprendo.co.uk/wordpress/wp-content/uploads/2009/11/004-300x225.jpg" alt="Smart Branding - Front View" width="241" height="192" </p>
<p>/></p>
<p style="TEXT-ALIGN: center">If you see <strong>Smartie</strong>, or for more information regarding<strong> PRI&amp;MA</strong>, visit <a </p>
<p>href="http://www.prima-software.co.uk"><strong>www.prima-software.co.uk</strong></a>, alternatively -<br />
 give<strong> Comprendo</strong> a call on </p>
<p><strong>0845 527 4394</strong></p>
<p style="text-align: center;"> </p>
]]></content:encoded>
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		</item>
		<item>
		<title>VGA Video over Cat 5 network Cable</title>
		<link>http://www.comprendo.co.uk/wordpress/audio-visual/vga-video-over-cat-5-network-cable/</link>
		<comments>http://www.comprendo.co.uk/wordpress/audio-visual/vga-video-over-cat-5-network-cable/#comments</comments>
		<pubDate>Tue, 10 Nov 2009 14:59:19 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Audio Visual]]></category>
		<category><![CDATA[AV Support]]></category>
		<category><![CDATA[It Support Skipton]]></category>
		<category><![CDATA[IT Support Yorkshire]]></category>
		<category><![CDATA[Microsoft Media centre]]></category>
		<category><![CDATA[VGA over Cat 5]]></category>
		<category><![CDATA[VGA over Network]]></category>

		<guid isPermaLink="false">http://www.comprendo.co.uk/wordpress/?p=312</guid>
		<description><![CDATA[VGA Video over Cat 5 
network Cable
I Was asked today to setup 3 plasma screens, so that our client in Skipton, North Yorkshire 
could put one powerpoint presentation on all 3 screens.
Besides having setup many Microsoft Media Centre&#8217;s I do not 
consider myself an AV Specialist, so my initial plan was to simply run either [...]]]></description>
			<content:encoded><![CDATA[<p style="text-align: center;"><strong><span style="text-decoration: underline;">VGA Video over Cat 5 </p>
<p>network Cable</span></strong></p>
<p style="text-align: left;">I Was asked today to setup 3 plasma screens, so that our client in Skipton, North Yorkshire </p>
<p>could put one powerpoint presentation on all 3 screens.</p>
<p style="text-align: left;">Besides having setup many Microsoft Media Centre&#8217;s I do not </p>
<p>consider myself an AV Specialist, so my initial plan was to simply run either an SVideo cable or Vga cable with a splitter box.</p>
<p style="text-align: </p>
<p>left;">I was then told that the PC needed to be on a different floor from the TV&#8217;s!!</p>
<p style="text-align: left;">The obvious answer was to make use </p>
<p>of the the cat 5 network points that were already cabled in and running between both floors.</p>
<p style="text-align: left;">So after googling, I found </p>
<p>this: <a href="http://www.ebuyer.com/product/156212">http://www.ebuyer.com/product/156212</a></p>
<p style="text-align: left;">Its really simple to setup </p>
<p>and now we have 3 Plasma screens connected to one pc via Cat 5 Network cables.</p>
<p style="text-align: left;"><img class="aligncenter size-full </p>
<p>wp-image-313" title="P0156212_C0000024_P0000000" src="http://www.comprendo.co.uk/wordpress/wp-content/uploads/2009/11/P0156212_C0000024_P0000000.jpg" </p>
<p>alt="P0156212_C0000024_P0000000" width="150" height="113" /></p>
<p style="text-align: left;">So to Sum up we needed</p>
<ul>
<li>
<div </p>
<p>style="text-align: left;">One PC with VGA or DVI</p></div>
</li>
<li>
<div style="text-align: left;">Startech VGA &amp; AUDIO Over CAT 5 &#8211; Video Extender </p>
<p>Upto 150m</p></div>
</li>
<li>
<div style="text-align: left;">3 VGA Cables and 3 network cables</div>
</li>
<li>
<div style="text-align: </p>
<p>left;">£200 <img src='http://www.comprendo.co.uk/wordpress/wp-includes/images/smilies/icon_smile.gif' alt=':)' class='wp-smiley' /> </div>
</li>
</ul>
]]></content:encoded>
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		</item>
		<item>
		<title>How To Setup Windows XP on Vmware ESX-I Server</title>
		<link>http://www.comprendo.co.uk/wordpress/vm-ware/how-to-setup-windows-xp-on-vmware-esx-i-server/</link>
		<comments>http://www.comprendo.co.uk/wordpress/vm-ware/how-to-setup-windows-xp-on-vmware-esx-i-server/#comments</comments>
		<pubDate>Tue, 03 Nov 2009 15:56:51 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[VM Ware]]></category>
		<category><![CDATA[ESX-i XP]]></category>
		<category><![CDATA[ESXI XP]]></category>
		<category><![CDATA[harrogate]]></category>
		<category><![CDATA[How To Setup Windows XP on Vmware ESX-I Server]]></category>
		<category><![CDATA[It Support Skipton]]></category>
		<category><![CDATA[IT Support Yorkshire]]></category>
		<category><![CDATA[ripon]]></category>
		<category><![CDATA[Server support Harrogate]]></category>
		<category><![CDATA[server support ripon]]></category>
		<category><![CDATA[virtual machine leeds]]></category>
		<category><![CDATA[virtual machine yorkshire]]></category>
		<category><![CDATA[VMWARE ESX]]></category>
		<category><![CDATA[Vmware skipton]]></category>
		<category><![CDATA[XP Sisnt find any hard drives]]></category>

		<guid isPermaLink="false">http://www.comprendo.co.uk/wordpress/?p=282</guid>
		<description><![CDATA[Today we decided to setup a Windows XP Machine on our ESX-i Server for a 3cx phone system for a 
client in harrogate.
After mounting the CD, XP installation starts booting but then:

Its been while 
since we have seen this error as XP handles most drive controllers. Its a 5 min proccess to continue:

Create a new [...]]]></description>
			<content:encoded><![CDATA[<p>Today we decided to setup a Windows XP Machine on our ESX-i Server for a 3cx phone system for a </p>
<p>client in harrogate.</p>
<p>After mounting the CD, XP installation starts booting but then:</p>
<p><img class="aligncenter size-full wp-image-284" </p>
<p>title="WinXP" src="http://www.comprendo.co.uk/wordpress/wp-content/uploads/2009/11/WinXP.png" alt="WinXP" width="400" height="97" /></p>
<p>Its been while </p>
<p>since we have seen this error as XP handles most drive controllers. Its a 5 min proccess to continue:</p>
<ul>
<li>Create a <strong>new Windows XP
<p>Virtual Machine</strong></li>
<li>Mount your  <strong>Windows XP .iso</strong> on the virtual CD Rom</li>
<li>download &amp; use a
<p>preconfigured .flp file from the VMware site: <a </p>
<p>href="http://download3.vmware.com/software/vmscsi-1.2.0.4.flp">http://download3.vmware.com/software/vmscsi-1.2.0.4.flp</a>.</li>
<li>Link the .flp
<p>file via the <strong>floppy options.</strong> </li>
<li><strong>Power O XP.</strong> The installation of Windows XP should begin.</li>
<li>During
<p>setup, press <strong>F6</strong> to select additional <strong>drivers</strong></li>
<li>Press &#8220;<strong>S&#8221;</strong> during Windows Setup when prompted to
<p>connect to the floppy drive</li>
</ul>
<p><img class="aligncenter size-full wp-image-285" title="S-Command" </p>
<p>src="http://www.comprendo.co.uk/wordpress/wp-content/uploads/2009/11/S-Command.png" alt="S-Command" width="400" height="197" /></p>
<ul>
<li>The LSI
<p>Logic Drive Should now appear</li>
<li>ALL DONE!!</li>
</ul>
<p>Hope that helps, if not shout!</p>
]]></content:encoded>
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		</item>
		<item>
		<title>Backup Exec &#8211; Cannot run utilities (Inventory &amp; Eject)</title>
		<link>http://www.comprendo.co.uk/wordpress/tech-tips/backup-exec-cannot-run-utilities-inventory-eject/</link>
		<comments>http://www.comprendo.co.uk/wordpress/tech-tips/backup-exec-cannot-run-utilities-inventory-eject/#comments</comments>
		<pubDate>Fri, 16 Oct 2009 12:39:14 +0000</pubDate>
		<dc:creator>David</dc:creator>
				<category><![CDATA[Tech Tips]]></category>
		<category><![CDATA[Backup exec]]></category>
		<category><![CDATA[backup exec communication stalled]]></category>
		<category><![CDATA[backup exec communication stalled on eject]]></category>
		<category><![CDATA[backup exec errors]]></category>
		<category><![CDATA[backup exec utility errors]]></category>
		<category><![CDATA[Computer Leeds]]></category>
		<category><![CDATA[Computer Support Leeds]]></category>
		<category><![CDATA[Computer Support Skipton]]></category>
		<category><![CDATA[Computer Support Yorkshire]]></category>
		<category><![CDATA[Fring]]></category>
		<category><![CDATA[hosting Skipton]]></category>
		<category><![CDATA[Internet Explorer errors]]></category>
		<category><![CDATA[Internet Explorer hackers]]></category>
		<category><![CDATA[Internet Explorer security]]></category>
		<category><![CDATA[Internet Explorer security hole]]></category>
		<category><![CDATA[Internet telephone]]></category>
		<category><![CDATA[IT]]></category>
		<category><![CDATA[IT Leeds]]></category>
		<category><![CDATA[IT Skipton]]></category>
		<category><![CDATA[IT Support Harrogate]]></category>
		<category><![CDATA[IT Support Leeds]]></category>
		<category><![CDATA[IT Support Ripon]]></category>
		<category><![CDATA[It Support Skipton]]></category>
		<category><![CDATA[IT Support York]]></category>
		<category><![CDATA[IT Support Yorkshire]]></category>
		<category><![CDATA[IT Yorkshire]]></category>

		<guid isPermaLink="false">http://www.comprendo.co.uk/wordpress/?p=235</guid>
		<description><![CDATA[When you try run the utility tasks manually, they fail. You may get a similar error:
Schedule 
an eject, the job starts running (or initialising). A few minutes later the Job Status changes from &#8220;Running&#8221; to &#8220;Communication Stalled&#8221;. Then after 15 
minutes the job fails. The same happens when trying to run an inventory.
The solution is [...]]]></description>
			<content:encoded><![CDATA[<p>When you try run the utility tasks manually, they fail. You may get a similar error:</p>
<p>Schedule </p>
<p>an eject, the job starts running (or initialising). A few minutes later the Job Status changes from &#8220;Running&#8221; to &#8220;Communication Stalled&#8221;. Then after 15 </p>
<p>minutes the job fails. The same happens when trying to run an inventory.</p>
<p>The solution is as follows:</p>
<p>Go to the Devices tab and right-click on </p>
<p>the media server. Choose the pause option and leave it paused for a few seconds. Then un-pause it. Next re-start the Backup Exec services. Once the services </p>
<p>have re-started, you should have no trouble running the utility operations.</p>
<p> </p>
<p>Need help with your backup devices or IT related issues? Contact </p>
<p>Comprendo either via <a href="mailto:itsupport@comprendo.co.uk">email</a>, call 0845 527 4394 or find your nearest branch via our website: <a </p>
<p>href="http://www.comprendo.co.uk">http://www.comprendo.co.uk</a></p>
]]></content:encoded>
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		</item>
		<item>
		<title>The security log on this system is full error message</title>
		<link>http://www.comprendo.co.uk/wordpress/tech-tips/the-security-log-on-this-system-is-full-error-message/</link>
		<comments>http://www.comprendo.co.uk/wordpress/tech-tips/the-security-log-on-this-system-is-full-error-message/#comments</comments>
		<pubDate>Mon, 14 Sep 2009 07:01:50 +0000</pubDate>
		<dc:creator>David</dc:creator>
				<category><![CDATA[Tech Tips]]></category>
		<category><![CDATA[Computer Leeds]]></category>
		<category><![CDATA[Computer Support Leeds]]></category>
		<category><![CDATA[Computer Support Skipton]]></category>
		<category><![CDATA[Computer Support Yorkshire]]></category>
		<category><![CDATA[Email Address Auto Complete]]></category>
		<category><![CDATA[find nk2]]></category>
		<category><![CDATA[Fix Slow Outlook Email Address Auto Complete]]></category>
		<category><![CDATA[IT]]></category>
		<category><![CDATA[IT Leeds]]></category>
		<category><![CDATA[IT Skipton]]></category>
		<category><![CDATA[IT Support Harrogate]]></category>
		<category><![CDATA[IT Support Leeds]]></category>
		<category><![CDATA[IT Support Ripon]]></category>
		<category><![CDATA[It Support Skipton]]></category>
		<category><![CDATA[IT Support York]]></category>
		<category><![CDATA[IT Support Yorkshire]]></category>
		<category><![CDATA[IT Yorkshire]]></category>
		<category><![CDATA[remote logon error]]></category>
		<category><![CDATA[security error]]></category>
		<category><![CDATA[security error terminal services]]></category>
		<category><![CDATA[security logon]]></category>
		<category><![CDATA[tesrminal services error logon]]></category>
		<category><![CDATA[The Security Log on this system is full]]></category>
		<category><![CDATA[The security log on this system is full error message]]></category>

		<guid isPermaLink="false">http://www.comprendo.co.uk/wordpress/?p=230</guid>
		<description><![CDATA[When you use an account that is not a member of the Administrators group to try to 
log on to a computer that is running Windows Server 2003 or Windows XP, you may receive the following message in the &#8220;Log On to Windows&#8221; 
window:
The security log on this system is full. Only administrators can log [...]]]></description>
			<content:encoded><![CDATA[<p><span class="main">When you use an account that is not a member of the Administrators group to try to </p>
<p>log on to a computer that is running Windows Server 2003 or Windows XP, you may receive the following message in the &#8220;Log On to Windows&#8221; </p>
<p>window:</span></p>
<p><strong>The security log on this system is full. Only administrators can log on to fix the problem.</strong></p>
<p>You can log on to </p>
<p>the computer by using an account that is a member of the Administrators group. However, if you log on to the computer remotely, you may receive the following </p>
<p>message:</p>
<p><strong>The security log on this system is full.</strong></p>
<p>This issue occurs because no more events can be logged to the Security log </p>
<p>on the computer. When events cannot be written to the Security log, only accounts that are members of the Administrators group can log on to the </p>
<p>computer.</p>
<p>To resolve this issue, use an account that is a member of the Administrators group to log on to the computer. Then, follow these steps to </p>
<p>specify that Security log events can be overwritten:</p>
<p>1. Click Start, point to All Programs, point to Administrative Tools, and then click Event </p>
<p>Viewer.<br />
2. Right-click Security, and then click Properties.<br />
3. In the Log Size area of the Security Properties window, click the Overwrite events as </p>
<p>needed option under When maximum log size is reached.<br />
4. Click OK.<br />
5. Close Event Viewer.</p>
<p><span class="main">Non-administrative users will now </p>
<p>be able to log on via Termianl Services.</span></p>
<p><span class="main"><span style="font-size: 10pt; color: #000000; font-family: Arial;">For assistance </p>
<p>or advice contact <a href="mailto:itsupport@comprendo.co.uk"><span style="color: #5eb2e5;">Comprendo</span></a> on +44 845 527 4394 or refer to our website </p>
<p>for your nearest office <a href="http://www.comprendo.co.uk/"><span style="color: #5eb2e5;">http://www.comprendo.co.uk</span></a> </span><span </p>
<p>style="font-size: 10pt; color: #000000; font-family: Arial; mso-ansi-language: EN-US; mso-fareast-font-family: 'Times New Roman'; mso-fareast-language: </p>
<p>EN-US; mso-bidi-language: AR-SA;">Comprendo is an IT Solutions and Computer Support to businesses in the UK. Comprendo provides a full range of Information </p>
<p>Technology services for medium sized businesses.</span></span></p>
]]></content:encoded>
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		</item>
		<item>
		<title>Comprendo Launches Live Online Support</title>
		<link>http://www.comprendo.co.uk/wordpress/comprendo-new-services/comprendo-launches-live-online-support/</link>
		<comments>http://www.comprendo.co.uk/wordpress/comprendo-new-services/comprendo-launches-live-online-support/#comments</comments>
		<pubDate>Tue, 25 Aug 2009 12:42:58 +0000</pubDate>
		<dc:creator>David</dc:creator>
				<category><![CDATA[Comprendo New Services]]></category>
		<category><![CDATA[Computer Leeds]]></category>
		<category><![CDATA[Computer Support Leeds]]></category>
		<category><![CDATA[Computer Support Skipton]]></category>
		<category><![CDATA[Computer Support Yorkshire]]></category>
		<category><![CDATA[Email Address Auto Complete]]></category>
		<category><![CDATA[find nk2]]></category>
		<category><![CDATA[Fix Slow Outlook Email Address Auto Complete]]></category>
		<category><![CDATA[IT]]></category>
		<category><![CDATA[IT Leeds]]></category>
		<category><![CDATA[it live chat]]></category>
		<category><![CDATA[it live chat support]]></category>
		<category><![CDATA[IT Skipton]]></category>
		<category><![CDATA[IT Support]]></category>
		<category><![CDATA[IT Support Harrogate]]></category>
		<category><![CDATA[IT Support Leeds]]></category>
		<category><![CDATA[it support online]]></category>
		<category><![CDATA[IT Support Ripon]]></category>
		<category><![CDATA[It Support Skipton]]></category>
		<category><![CDATA[IT Support York]]></category>
		<category><![CDATA[IT Support Yorkshire]]></category>
		<category><![CDATA[IT Yorkshire]]></category>
		<category><![CDATA[live chat]]></category>
		<category><![CDATA[live chat support]]></category>
		<category><![CDATA[online chat help]]></category>
		<category><![CDATA[online help]]></category>
		<category><![CDATA[online support]]></category>
		<category><![CDATA[pc help online]]></category>
		<category><![CDATA[pc support]]></category>

		<guid isPermaLink="false">http://www.comprendo.co.uk/wordpress/?p=213</guid>
		<description><![CDATA[Comprendo has recently launched an online live support system. This means that you can chat with a 
support specialist in a real-time environment. You will be able to ask questions and get advice on any PC related questions.
How does it work? You 
will log onto the website http://www.comprendo.co.uk. On the right hand side menu you will [...]]]></description>
			<content:encoded><![CDATA[<p>Comprendo has recently launched an online live support system. This means that you can chat with a </p>
<p>support specialist in a real-time environment. You will be able to ask questions and get advice on any PC related questions.</p>
<p>How does it work? You </p>
<p>will log onto the website <a href="http://www.comprendo.co.uk">http://www.comprendo.co.uk</a>. On the right hand side menu you will notice a Live Help link. </p>
<p>By clicking on the link, a chat window will open and within seconds you will be chatting with a technician.</p>
<p>This is a free service. No information is </p>
<p>required to chat with a technician. This means that you can get answers without any hassle or having to register with the site.</p>
<p>Comprendo Ltd offers </p>
<p>IT Managed Support Solutions and Computer Support to businesses in the UK, specialising but not limited to the Yorkshire and Lancashire areas. Comprendo </p>
<p>provides a full range of Information Technology services to medium sized businesses. Please visit our main site at <a </p>
<p>href="http://www.comprendo.co.uk">www.comprendo.co.uk</a> or call us on 0845 5274394 for more info. You can also <a href="mailto: </p>
<p>info@comprendo.co.uk">email</a> us.</p>
<p>Our philosophy is that communication and control is of prime importance, so every step of the way we’ll keep you </p>
<p>informed and in control of your IT. We pride ourselves in being flexible, thus custom-creating services that work for our clients, and not solutions that </p>
<p>suit our needs. We aim to offer solutions that work for you, allowing you to focus on running your business.</p>
<p>Support is given by fully trained </p>
<p>professionals, who will quickly drill down to solve any problems that arise.</p>
<p>The Senior Management of Comprendo Ltd have decades of experience in the </p>
<p>IT and recruitment industries. As IT professionals and Business Managers, we are confident that we understand the requirements and needs of SME´s.</p>
]]></content:encoded>
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		<title>Fix Slow Outlook Email Address Auto Complete</title>
		<link>http://www.comprendo.co.uk/wordpress/comprendo/fix-slow-outlook-email-address-auto-complete/</link>
		<comments>http://www.comprendo.co.uk/wordpress/comprendo/fix-slow-outlook-email-address-auto-complete/#comments</comments>
		<pubDate>Fri, 14 Aug 2009 13:27:58 +0000</pubDate>
		<dc:creator>David</dc:creator>
				<category><![CDATA[Comprendo]]></category>
		<category><![CDATA[Computer Leeds]]></category>
		<category><![CDATA[Computer Support Leeds]]></category>
		<category><![CDATA[Computer Support Skipton]]></category>
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		<category><![CDATA[Email Address Auto Complete]]></category>
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		<category><![CDATA[Fix Slow Outlook Email Address Auto Complete]]></category>
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		<category><![CDATA[outlook 2003]]></category>
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		<category><![CDATA[slow auto insert email address]]></category>
		<category><![CDATA[Slow Outlook 2003 Email Address Auto Complete]]></category>
		<category><![CDATA[Slow Outlook 2007]]></category>
		<category><![CDATA[Slow Outlook Email Address Auto Complete]]></category>

		<guid isPermaLink="false">http://www.comprendo.co.uk/wordpress/?p=174</guid>
		<description><![CDATA[Thanks to a bug with McAfee, Outlook 2007 (and possibly 
2003) users will experience SEVERE lockups (3-10 seconds) and delays while typing in email addresses or deleting email addresses in Outlook.  The larger your 
Outlook Auto Complete cache file (.nk2) the longer you will wait.  To locate your NK2 file
The NK2 
file stores all email [...]]]></description>
			<content:encoded><![CDATA[<p><span style="font-size: 10pt; color: #000000; font-family: Arial; mso-ansi-language: EN-US; </p>
<p>mso-fareast-font-family: 'Times New Roman'; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">Thanks to a bug with McAfee, Outlook 2007 (and possibly </p>
<p>2003) users will experience SEVERE lockups (3-10 seconds) and delays while typing in email addresses or deleting email addresses in Outlook.  The larger your </p>
<p>Outlook Auto Complete cache file (.nk2) the longer you will wait.  To locate your NK2 file</span></p>
<p class="MsoNormal" style="margin: 0cm 0cm 0pt; </p>
<p>tab-stops: list 36.0pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto;"><span style="font-size: 10pt; color: #000000; font-family: Arial;">The NK2 </p>
<p>file stores all email addresses entered. Deleting this file will result in all your email addresses being deleted (not your contacts). So take </p>
<p>caution.</span></p>
<p class="MsoNormal" style="margin: 0cm 0cm 0pt; tab-stops: list 36.0pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto;"><span </p>
<p>style="font-size: 10pt; color: #000000; font-family: Arial;">A lengthy option is to remove Outlook 2007 and revert back to 2003!</span></p>
<p </p>
<p>class="MsoNormal" style="margin: 0cm 0cm 0pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto;"><span style="font-size: 10pt; color: #000000; </p>
<p>font-family: Arial;">But before you do that, try this:</span></p>
<p class="MsoNormal" style="margin: 0cm 0cm 0pt;"><span style="font-size: 10pt; color: </p>
<p>#000000; font-family: Arial;">The issue is a result of how the new McAfee Buffer Overflow Protection interacts with the Outlook automatic completion </p>
<p>feature.</span></p>
<p class="MsoNormal" style="margin: 0cm 0cm 0pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto;"> </p>
<p class="MsoNormal" </p>
<p>style="margin: 0cm 0cm 0pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto;"><span style="font-size: 10pt; color: #000000; font-family: Arial;">To fix </p>
<p>the problem you need to tell McAfee to Exclude outlook.exe from the Buffer Overflow Protection:</span></p>
<p class="MsoNormal" style="margin: 0cm 0cm </p>
<p>0pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto;"><strong></strong></p>
<p class="MsoNormal" style="margin: 0cm 0cm 0pt; mso-margin-top-alt: </p>
<p>auto; mso-margin-bottom-alt: auto;"><strong><span style="font-size: 10pt; color: #000000; font-family: Arial;">Add an exclusion locally for outlook.exe under </p>
<p>Buffer Overflow Protection settings:.</span></strong></p>
<p class="MsoNormal" style="margin: 0cm 0cm 0pt; mso-margin-top-alt: auto; </p>
<p>mso-margin-bottom-alt: auto;"><strong></strong></p>
<p class="MsoNormal" style="margin: 0cm 0cm 0pt 24pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: </p>
<p>auto;"><em><span style="font-size: 10pt; color: #000000; font-family: Arial;">Click</span></em><span style="font-size: 10pt; color: #000000; font-family: </p>
<p>Arial;">, <strong>Start</strong>, <strong>Programs</strong>, McAfee, VirusScan Console.</span></p>
<p class="MsoNormal" style="margin: 0cm 0cm 0pt 24pt; </p>
<p>mso-margin-top-alt: auto; mso-margin-bottom-alt: auto;"><em><span style="font-size: 10pt; color: #000000; font-family: Arial;">Right-click</span></em><span </p>
<p>style="font-size: 10pt; color: #000000; font-family: Arial;"> on <strong>Buffer Overflow Protection</strong> and <em>Select</em> </p>
<p><strong>Properties</strong>.</span></p>
<p class="MsoNormal" style="margin: 0cm 0cm 0pt 24pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: </p>
<p>auto;"><span style="font-size: 10pt; color: #000000; font-family: Arial;">With the Buffer Overflow Protection tab selected C<em>lick</em> </p>
<p><strong>Add</strong>.</span></p>
<p class="MsoNormal" style="margin: 0cm 0cm 0pt 24pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto;"><span </p>
<p>style="font-size: 10pt; color: #000000; font-family: Arial;">In the Process name field <em>type</em> the following: <strong>outlook.exe</strong> then </p>
<p><em>click</em> <strong>OK</strong>.</span></p>
<p class="MsoNormal" style="margin: 0cm 0cm 0pt 24pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: </p>
<p>auto;"><em><span style="font-size: 10pt; color: #000000; font-family: Arial;">Click</span></em><span style="font-size: 10pt; color: #000000; font-family: </p>
<p>Arial;"> <strong>Apply</strong> then <strong>OK</strong> to close the Buffer Overflow Exclusions window.</span></p>
<p class="MsoNormal" style="margin: </p>
<p>0cm 0cm 0pt 24pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto;"> </p>
<p class="MsoNormal" style="margin: 0cm 0cm 0pt; tab-stops: list 36.0pt; </p>
<p>mso-margin-top-alt: auto; mso-margin-bottom-alt: auto;"><span style="font-size: 10pt; color: #000000; font-family: Arial;">If your computer is attached to a </p>
<p>company network, there is a chance that these settings will be grayed out. In these cases, your computer is probably managed by the McAfee’s enterprise </p>
<p>management product (EPO) or, when McAfee VirusScan was installed, a password was used to lock the config.  In either of these cases you will need to contact </p>
<p>your Systems Administrator or Helpdesk for assistance.</span></p>
<p class="MsoNormal" style="margin: 0cm 0cm 0pt; tab-stops: list 36.0pt; </p>
<p>mso-margin-top-alt: auto; mso-margin-bottom-alt: auto;"> </p>
<p class="MsoNormal" style="margin: 0cm 0cm 0pt; tab-stops: list 36.0pt; mso-margin-top-alt: </p>
<p>auto; mso-margin-bottom-alt: auto;"><span style="font-size: 10pt; color: #000000; font-family: Arial;">For assistance or advice contact <a </p>
<p>href="mailto:itsupport@comprendo.co.uk">Comprendo</a> on +44 845 527 4394 or refer to our website for your nearest office <a </p>
<p>href="http://www.comprendo.co.uk/">http://www.comprendo.co.uk</a> </span><span style="font-size: 10pt; color: #000000; font-family: Arial; mso-ansi-language: </p>
<p>EN-US; mso-fareast-font-family: 'Times New Roman'; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">Comprendo is an IT Solutions and Computer </p>
<p>Support to businesses in the UK. Comprendo provides a full range of Information Technology services for medium sized businesses.</span></p>
<p </p>
<p>class="MsoNormal" style="margin: 0cm 0cm 0pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto;"> </p>
]]></content:encoded>
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		<title>Windows Vista &#8211; The user profile service service failed the logon. User profile cannot be loaded</title>
		<link>http://www.comprendo.co.uk/wordpress/tech-tips/windows-vista-the-user-profile-service-service-failed-the-logon-user-profile-cannot-be-loaded/</link>
		<comments>http://www.comprendo.co.uk/wordpress/tech-tips/windows-vista-the-user-profile-service-service-failed-the-logon-user-profile-cannot-be-loaded/#comments</comments>
		<pubDate>Wed, 15 Jul 2009 12:08:43 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Tech Tips]]></category>
		<category><![CDATA[IT Support Harrogate]]></category>
		<category><![CDATA[IT Support Leeds]]></category>
		<category><![CDATA[IT Support Ripon]]></category>
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		<category><![CDATA[The user profile service service failed the logon. User profile cannot be loaded]]></category>
		<category><![CDATA[Vista Profile Problem]]></category>

		<guid isPermaLink="false">http://www.comprendo.co.uk/wordpress/?p=168</guid>
		<description><![CDATA[Fixing User Profile problem in Vista.
This Morning I did a routine restart of 
my Microsoft Vista Ultimate machine. When the Machine came back up, I had some sort of temporary profile. No personalised settings, but worst of all my 
Outlook was no longer configured to use RPC over HTTP. Noooooooo.
After leaving it for a few [...]]]></description>
			<content:encoded><![CDATA[<p><strong>Fixing User Profile problem in Vista.</strong></p>
<p>This Morning I did a routine restart of </p>
<p>my Microsoft Vista Ultimate machine. When the Machine came back up, I had some sort of temporary profile. No personalised settings, but worst of all my </p>
<p>Outlook was no longer configured to use RPC over HTTP. Noooooooo.</p>
<p>After leaving it for a few hours, I hoped that magically it had sorted itself out. </p>
<p>Wishfull thinking! Self healing PC&#8217;s are still at least 2 decades away! <img src='http://www.comprendo.co.uk/wordpress/wp-includes/images/smilies/icon_smile.gif' alt=':)' class='wp-smiley' /> </p>
<p>After the restart found I was not able to login at all.</p>
<p><strong>I </p>
<p>got this error: &#8220;The user profile service service failed the logon. User profile cannot be loaded&#8221;.</strong><br />
Event Viewer Showed:</p>
<blockquote><p>Windows </p>
<p>cannot log you on because your profile cannot be loaded. Check that you are connected to the network, and that your network is functioning </p>
<p>correctly.</p>
<p>DETAIL &#8211; Access is denied.</p></blockquote>
<p>After going through the Microsoft MSDN Library, I found </p>
<p>This:</p>
<p><strong>SOLUTION:</strong></p>
<p>Locate the following, using REGEDIT.  (You may need to login via safe </p>
<p>mode)</p>
<blockquote><p>HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList</p></blockquote>
<p>There was 1 line for each profile. </p>
<p>Check the following:<br />
a) Ensure the key name doesn&#8217;t end in &#8220;.bad&#8221; or .Bak<br />
b) Ensure the RefCount value is 0<br />
c) Ensure the State value is </p>
<p>0</p>
<p>After I removed the &#8220;.bak&#8221; from the profile, it worked perfectly, and I&#8217;m now back up and running with all settings intact. Including </p>
<p>Outlook!!</p>
<p>Hope that Helps You</p>
<p>- Anthony.</p>
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		<item>
		<title>Windows Server 2008 – 

Important Changes from Server 2003</title>
		<link>http://www.comprendo.co.uk/wordpress/tech-tips/windows-server-2008-%e2%80%93-important-changes-from-server-2003/</link>
		<comments>http://www.comprendo.co.uk/wordpress/tech-tips/windows-server-2008-%e2%80%93-important-changes-from-server-2003/#comments</comments>
		<pubDate>Mon, 13 Jul 2009 12:32:30 +0000</pubDate>
		<dc:creator>David</dc:creator>
				<category><![CDATA[Tech Tips]]></category>
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		<category><![CDATA[Internet Explorer errors]]></category>
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		<category><![CDATA[Vista all users desktop]]></category>
		<category><![CDATA[Vista all users desktop location]]></category>
		<category><![CDATA[Vista all users location]]></category>
		<category><![CDATA[Vista changes]]></category>
		<category><![CDATA[Windows Server 2008]]></category>
		<category><![CDATA[Windows Server 2008 all users]]></category>
		<category><![CDATA[Windows Server 2008 all users desktop]]></category>
		<category><![CDATA[Windows Server 2008 all users desktop location]]></category>
		<category><![CDATA[Windows Server 2008 changes]]></category>
		<category><![CDATA[Windows Server 2008 common location]]></category>

		<guid isPermaLink="false">http://www.comprendo.co.uk/wordpress/?p=165</guid>
		<description><![CDATA[The scenario&#8230;.
 
The client says that certain icons need to appear on all users desktop on his Windows 
2003 server, you say no problem. You quickly navigate to C:\Documents and Settings\All Users\Desktop and paste the icons. Nice and easy. 
 
The client later asks you to do the same thing, but on his 2008 
server. Again you [...]]]></description>
			<content:encoded><![CDATA[<p class="MsoNormal" style="margin: 0cm 0cm 0pt;"><span style="font-family: Times New Roman; </p>
<p>font-size: small;">The scenario&#8230;.</span></p>
<p class="MsoNormal" style="margin: 0cm 0cm 0pt;"> </p>
<p class="MsoNormal" style="margin: 0cm 0cm </p>
<p>0pt;"><span style="font-family: Times New Roman; font-size: small;">The client says that certain icons need to appear on all users desktop on his Windows </p>
<p>2003 server, you say no problem. You quickly navigate to C:\Documents and Settings\All Users\Desktop and paste the icons. Nice and easy. </span></p>
<p </p>
<p>class="MsoNormal" style="margin: 0cm 0cm 0pt;"><span style="font-family: Times New Roman; font-size: small;"> </span></p>
<p class="MsoNormal" </p>
<p>style="margin: 0cm 0cm 0pt;"><span style="font-family: Times New Roman; font-size: small;">The client later asks you to do the same thing, but on his 2008 </p>
<p>server. Again you say no problem and quickly open up the same location. But wait, it isn’t there! So you remember that user documents are located under </p>
<p>C:\Users (not Documents and Settings anymore!!). But there is still no “all users”. You choose to show hidden folders, but still no luck. One step further </p>
<p>and you choose not to hide protected system files. Aha, success! All users is now in the list. You notice though that the icon has the little arrow on it </p>
<p>(like the shortcut icon). It opens ok and you see the desktop icon. But when you double-click it you get an “access denied” error! It’s the same for all the </p>
<p>system icons.</span></p>
<p class="MsoNormal" style="margin: 0cm 0cm 0pt;"><span style="font-family: Times New Roman; font-size: </p>
<p>small;"> </span></p>
<p class="MsoNormal" style="margin: 0cm 0cm 0pt;"><span style="font-family: Times New Roman; font-size: small;">To cut a long story </p>
<p>short, Server 2008 and Vista have changed the “All Users” location. If you navigate your way back to C:\Users, a folder called Public is visible (also a </p>
<p>hidden folder by default). In here you will now find the location to drop common user icons.</span></p>
<p class="MsoNormal" style="margin: 0cm 0cm </p>
<p>0pt;"><span style="font-family: Times New Roman; font-size: small;"> </span></p>
<p class="MsoNormal" style="margin: 0cm 0cm 0pt;"><span </p>
<p>style="font-family: Times New Roman; font-size: small;">As mentioned, C:\Users\All Users\Desktop is there, but it&#8217;s marked as a &#8220;protected operating </p>
<p>system file&#8221; and is a shortcut.  Perhaps something to do with the security virtualization?</span></p>
<p class="MsoNormal" style="margin: 0cm 0cm </p>
<p>0pt;"><span style="font-family: Times New Roman; font-size: small;"> </span></p>
<p class="MsoNormal" style="margin: 0cm 0cm 0pt;"><span </p>
<p>style="font-family: Times New Roman; font-size: small;">For information regarding Windows Server 2008 or any other Windows platform, contact Comprendo on </p>
<p>0845 527 4394 or send us an <a href="mailto: info@comprendo.co.uk">email</a>.</span></p>
<p class="MsoNormal" style="margin: 0cm 0cm 0pt;"><span </p>
<p>style="font-family: Times New Roman; font-size: small;"> </span></p>
<p class="MsoNormal" style="margin: 0cm 0cm 0pt;"><span style="font-family: Times New </p>
<p>Roman; font-size: small;">Comprendo specializes in all aspects of the computer industry from sales and upgrades to full-blown network support and everything </p>
<p>in-between. Call us now to find out how we can stream-line your business computer and network needs.</span></p>
<p class="MsoNormal" style="margin: 0cm </p>
<p>0cm 0pt;"><span style="font-family: Times New Roman; font-size: small;"> </span></p>
<p class="MsoNormal" style="margin: 0cm 0cm 0pt;"><span </p>
<p>style="font-family: Times New Roman; font-size: small;"> </span></p>
<p class="MsoNormal" style="margin: 0cm 0cm 0pt;"> </p>
]]></content:encoded>
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		<title>Microsoft warns of serious Internet Explorer security hole</title>
		<link>http://www.comprendo.co.uk/wordpress/tech-tips/microsoft-warns-of-serious-internet-explorer-security-hole/</link>
		<comments>http://www.comprendo.co.uk/wordpress/tech-tips/microsoft-warns-of-serious-internet-explorer-security-hole/#comments</comments>
		<pubDate>Wed, 08 Jul 2009 07:16:00 +0000</pubDate>
		<dc:creator>David</dc:creator>
				<category><![CDATA[Tech Tips]]></category>
		<category><![CDATA[Computer Leeds]]></category>
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		<category><![CDATA[Fring]]></category>
		<category><![CDATA[hosting Skipton]]></category>
		<category><![CDATA[Internet Explorer errors]]></category>
		<category><![CDATA[Internet Explorer hackers]]></category>
		<category><![CDATA[Internet Explorer security]]></category>
		<category><![CDATA[Internet Explorer security hole]]></category>
		<category><![CDATA[Internet telephone]]></category>
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		<category><![CDATA[IT Leeds]]></category>
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		<category><![CDATA[microsoft error]]></category>
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		<category><![CDATA[microsoft Internet Explorer error]]></category>
		<category><![CDATA[networking error]]></category>
		<category><![CDATA[windows server 2003 Internet Explorer]]></category>
		<category><![CDATA[windows xp Internet Explorer]]></category>

		<guid isPermaLink="false">http://www.comprendo.co.uk/wordpress/?p=161</guid>
		<description><![CDATA[Microsoft has taken the rare step of warning about a serious computer security vulnerability it 
hasn&#8217;t fixed yet.
 
The vulnerability disclosed yesterday affects Internet Explorer users whose computers run the Windows XP or Windows Server 
2003 operating software.
 
It can allow hackers to remotely take control of victims&#8217; machines. The victims don&#8217;t need to do anything to [...]]]></description>
			<content:encoded><![CDATA[<p>Microsoft has taken the rare step of warning about a serious computer security vulnerability it </p>
<p>hasn&#8217;t fixed yet.</p>
<p> </p>
<p>The vulnerability disclosed yesterday affects Internet Explorer users whose computers run the Windows XP or Windows Server </p>
<p>2003 operating software.</p>
<p> </p>
<p>It can allow hackers to remotely take control of victims&#8217; machines. The victims don&#8217;t need to do anything to get </p>
<p>infected except visit a website that&#8217;s been hacked.</p>
<p> </p>
<p>Security experts say criminals have been attacking the vulnerability for nearly a week. </p>
<p>Thousands of sites have been hacked to serve up malicious software that exploits the vulnerability. People are drawn to these sites by clicking a link in </p>
<p>spam email.</p>
<p> </p>
<p>The so-called &#8220;zero day&#8221; vulnerability disclosed by Microsoft affects a part of its software used to play </p>
<p>video.</p>
<p> </p>
<p>The problem arises from the way the software interacts with Internet Explorer, which opens a hole for hackers to tunnel </p>
<p>into.</p>
<p> </p>
<p>Microsoft urged vulnerable users to disable the problematic part of its software, which can be done from Microsoft&#8217;s support website, </p>
<p>while the company works on a &#8220;patch&#8221; &#8211; or software fix &#8211; for the problem.</p>
<p>View the article <a </p>
<p>href="http://www.independent.co.uk/life-style/gadgets-and-tech/news/microsoft-warns-of-serious-internet-explorer-security-hole-1734876.html" </p>
<p>target="_blank">here</a>.</p>
<p>For help on securing your network from attacks, contact Comprendo on +44 845 527 4394 or <a </p>
<p>href="mailto:info@comprendo.co.uk">email</a> us. Comprendo offers various networking and security solutions to suit your needs. For more information, visit </p>
<p>us on the web.</p>
<p><a href="http://www.comprendo.co.uk">http://www.comprendo.co.uk</a></p>
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