Comprendo, in conjunction with PRI&MA

Recruitment Solutions (Your first choice for bespoke recruitment software), is proud and excited to announce the release of their newly branded

Smart car!

/>

Smartie, as she is affectionately known, is “dressed” in PRI&MA advertising, which features our

proud association with Switzerland, she can be found driving around North Yorkshire, either on her way to Recruitment Business’s or IT Support customers in

Yorkshire, including Skipton, Harrogate, Leeds, York and Ripon.

title="Smart Branding - Rear View" src="http://www.comprendo.co.uk/wordpress/wp-content/uploads/2009/11/009-300x225.jpg" alt="Smart Branding - Rear View"

width="240" height="182" />

src="http://www.comprendo.co.uk/wordpress/wp-content/uploads/2009/11/004-300x225.jpg" alt="Smart Branding - Front View" width="241" height="192"

/>

If you see Smartie, or for more information regarding PRI&MA, visit

href="http://www.prima-software.co.uk">www.prima-software.co.uk, alternatively -
 give Comprendo a call on

0845 527 4394

network Cable

I Was asked today to setup 3 plasma screens, so that our client in Skipton, North Yorkshire

could put one powerpoint presentation on all 3 screens.

Besides having setup many Microsoft Media Centre’s I do not

consider myself an AV Specialist, so my initial plan was to simply run either an SVideo cable or Vga cable with a splitter box.

I was then told that the PC needed to be on a different floor from the TV’s!!

The obvious answer was to make use

of the the cat 5 network points that were already cabled in and running between both floors.

So after googling, I found

this: http://www.ebuyer.com/product/156212

Its really simple to setup

and now we have 3 Plasma screens connected to one pc via Cat 5 Network cables.

alt="P0156212_C0000024_P0000000" width="150" height="113" />

So to Sum up we needed

• style="text-align: left;">One PC with VGA or DVI

• Startech VGA & AUDIO Over CAT 5 – Video Extender

  Upto 150m

• 3 VGA Cables and 3 network cables
• £200

documentation was a bit sketchy. Its really quite simple:

• Ensure that you have a USB PEN that is smaller than 2gb, we have seen issues with

  booting if a larger pen is used see

  href="http://forums13.itrc.hp.com/service/forums/bizsupport/questionanswer.do?admit=109447627+1257263495784+28353475&threadId=1285447">http://forums13.it

  rc.hp.com/service/forums/bizsupport/questionanswer.do?admit=109447627+1257263495784+28353475&threadId=1285447

• Download the latest

  software update from HP  @

  href="http://h20000.www2.hp.com/bizsupport/TechSupport/DriverDownload.jsp?prodNameId=3341343&lang=en&cc=us&taskId=135&prodTypeId=12454&pr

  odSeriesId=3341342">http://h20000.www2.hp.com/bizsupport/TechSupport/DriverDownload.jsp?prodNameId=3341343&lang=en&cc=us&taskId=135&prodTypeI

  d=12454&prodSeriesId=3341342

• Insert the USB Pen and boot.

Thats about it, all done. You now have a system which is at

its factory default again

client in harrogate.

After mounting the CD, XP installation starts booting but then:

title="WinXP" src="http://www.comprendo.co.uk/wordpress/wp-content/uploads/2009/11/WinXP.png" alt="WinXP" width="400" height="97" />

Its been while

since we have seen this error as XP handles most drive controllers. Its a 5 min proccess to continue:

• Create a new Windows XP

  Virtual Machine

• Mount your  Windows XP .iso on the virtual CD Rom
• download & use a

  preconfigured .flp file from the VMware site:

  href="http://download3.vmware.com/software/vmscsi-1.2.0.4.flp">http://download3.vmware.com/software/vmscsi-1.2.0.4.flp.

• Link the .flp

  file via the floppy options. 

• Power O XP. The installation of Windows XP should begin.
• During

  setup, press F6 to select additional drivers

• Press “S” during Windows Setup when prompted to

  connect to the floppy drive

src="http://www.comprendo.co.uk/wordpress/wp-content/uploads/2009/11/S-Command.png" alt="S-Command" width="400" height="197" />

• The LSI

  Logic Drive Should now appear

• ALL DONE!!

Hope that helps, if not shout!

href="http://www.comprendo.co.uk/wordpress/wp-content/uploads/2009/04/logo_sqr1.png">

src="http://www.comprendo.co.uk/wordpress/wp-content/uploads/2009/04/logo_sqr1.png" alt="" width="193" height="108" />

Recently we ordered 20

T5145 HP Thin Clients for a customer with offices in Skipton, Leeds and Harrogate. What we didnt realise at the time was that these were refurbished units

with a full HP warranty.

The T5145 clients had not been reset after the refurb, so after plugging them in, they still had all the settings from

previous remote desktop connections. More importantly, these thin clients were password protected and thus we had no choice but to do a factory reset, But

How?

• Boot Up the thin client
• After about 30 seconds, with the HP logo on the screen and the progress monoitor at the

  bottom of the screen, you will see 3 little dots appear on middle of screen.

• At this stage tap the F9 key
• If it has worked

  the word “reset” will come up on the page.

Done!

Any further questions or IT support, please dont hesitate to contact us on

08455274394 or visit our website at www.comprendo.co.uk

Schedule

an eject, the job starts running (or initialising). A few minutes later the Job Status changes from “Running” to “Communication Stalled”. Then after 15

minutes the job fails. The same happens when trying to run an inventory.

The solution is as follows:

Go to the Devices tab and right-click on

the media server. Choose the pause option and leave it paused for a few seconds. Then un-pause it. Next re-start the Backup Exec services. Once the services

have re-started, you should have no trouble running the utility operations.

Need help with your backup devices or IT related issues? Contact

Comprendo either via email, call 0845 527 4394 or find your nearest branch via our website:

href="http://www.comprendo.co.uk">http://www.comprendo.co.uk

support specialist in a real-time environment. You will be able to ask questions and get advice on any PC related questions.

How does it work? You

will log onto the website http://www.comprendo.co.uk. On the right hand side menu you will notice a Live Help link.

By clicking on the link, a chat window will open and within seconds you will be chatting with a technician.

This is a free service. No information is

required to chat with a technician. This means that you can get answers without any hassle or having to register with the site.

Comprendo Ltd offers

IT Managed Support Solutions and Computer Support to businesses in the UK, specialising but not limited to the Yorkshire and Lancashire areas. Comprendo

provides a full range of Information Technology services to medium sized businesses. Please visit our main site at

href="http://www.comprendo.co.uk">www.comprendo.co.uk or call us on 0845 5274394 for more info. You can also email us.

Our philosophy is that communication and control is of prime importance, so every step of the way we’ll keep you

informed and in control of your IT. We pride ourselves in being flexible, thus custom-creating services that work for our clients, and not solutions that

suit our needs. We aim to offer solutions that work for you, allowing you to focus on running your business.

Support is given by fully trained

professionals, who will quickly drill down to solve any problems that arise.

The Senior Management of Comprendo Ltd have decades of experience in the

IT and recruitment industries. As IT professionals and Business Managers, we are confident that we understand the requirements and needs of SME´s.

The client says that certain icons need to appear on all users desktop on his Windows

2003 server, you say no problem. You quickly navigate to C:\Documents and Settings\All Users\Desktop and paste the icons. Nice and easy.

class="MsoNormal" style="margin: 0cm 0cm 0pt;"> 

style="margin: 0cm 0cm 0pt;">The client later asks you to do the same thing, but on his 2008

server. Again you say no problem and quickly open up the same location. But wait, it isn’t there! So you remember that user documents are located under

C:\Users (not Documents and Settings anymore!!). But there is still no “all users”. You choose to show hidden folders, but still no luck. One step further

and you choose not to hide protected system files. Aha, success! All users is now in the list. You notice though that the icon has the little arrow on it

(like the shortcut icon). It opens ok and you see the desktop icon. But when you double-click it you get an “access denied” error! It’s the same for all the

system icons.

To cut a long story

short, Server 2008 and Vista have changed the “All Users” location. If you navigate your way back to C:\Users, a folder called Public is visible (also a

hidden folder by default). In here you will now find the location to drop common user icons.

style="font-family: Times New Roman; font-size: small;">As mentioned, C:\Users\All Users\Desktop is there, but it’s marked as a “protected operating

system file” and is a shortcut.  Perhaps something to do with the security virtualization?

style="font-family: Times New Roman; font-size: small;">For information regarding Windows Server 2008 or any other Windows platform, contact Comprendo on

0845 527 4394 or send us an email.

style="font-family: Times New Roman; font-size: small;"> 

Comprendo specializes in all aspects of the computer industry from sales and upgrades to full-blown network support and everything

in-between. Call us now to find out how we can stream-line your business computer and network needs.

style="font-family: Times New Roman; font-size: small;">