Recently we ordered 20
T5145 HP Thin Clients for a customer with offices in Skipton, Leeds and Harrogate. What we didnt realise at the time was that these were refurbished units
with a full HP warranty.
The T5145 clients had not been reset after the refurb, so after plugging them in, they still had all the settings from
previous remote desktop connections. More importantly, these thin clients were password protected and thus we had no choice but to do a factory reset, But
How?
- Boot Up the thin client
- After about 30 seconds, with the HP logo on the screen and the progress monoitor at the
bottom of the screen, you will see 3 little dots appear on middle of screen.
- At this stage tap the F9 key
- If it has worked
the word “reset” will come up on the page.
Done!
Any further questions or IT support, please dont hesitate to contact us on
08455274394 or visit our website at www.comprendo.co.uk