Rachel Beck is the owner and founder of Vigor Vitamins, a vitamins and supplements brand, which creates simple, honest and eco-conscious products, primarily for women over 40, but beneficial to many more. As of February 2026 the business has been running just short of 2 years and is ready to take its next step forward.

The Challenge

The challenge was helping Rachel adopt the right IT systems and tools as her business began to grow. Rachel approached us at Comprendo as she was preparing to take on another member of staff. Growing the company from just Rachel felt like a big step and one she really wanted to get right, so she knew she needed support.

Rachel had completely outgrown the systems she’d originally set up. As a solo entrepreneur, she was using a personal Microsoft licence, which made file sharing difficult. Rachel’s email was bundled with her website hosting, and she’d started paying for additional licences. She was also becoming increasingly concerned about security, backups, and protecting customer data.

Rachel wanted to ensure her systems were properly structured, scalable and cost-effective before bringing more staff on board. She needed an IT strategy – secure and efficient file sharing, licence consolidation, a new email address, and guidance on which systems to use for both business and personal files.

Taking Action

Rachel had always felt nervous about approaching an IT company due to the potential cost, but Danny, our technical director at Comprendo, offered Rachel a free two-hour assessment, which she found extremely helpful. It gave Rachel clarity on what systems she currently had, where the gaps were and where she wanted to get to. Rachel discussed with Danny what mattered most to her, from usability to scalability and cost, and Danny gently challenged why Rachel was using certain systems. Was it out of familiarity, or were they genuinely the best fit for her growing business?

Danny created a clear IT strategy and they both agreed on realistic timeframes that worked around Rachel’s business. Rachel says, “What really stood out was the personal service. I shared that I was anxious about transferring specific data to a new system. During a previous experience I’d lost files as the result of laptop limitations and internet speed. Danny offered me the use of the Comprendo office and fast WiFi to complete the transfer. That level of reassurance meant so much, knowing someone was there if anything went wrong.”

The Outcome – An IT Strategy for Growth

Rachel now feels confident that she has the appropriate systems in place to continue scaling, whilst keeping her business secure and compliant online. Importantly she knows we have her back at Comprendo, as and when she needs us, providing practical support as well as real peace of mind.

Rachel finishes, “Thank you to Danny and the team for your support. It’s made what felt like a daunting transition feel completely manageable.”

Book Your 2-Hour FREE (no-obligation) IT Consultation

If you’re a growing business without internal IT expertise and need advice or support with any area of your IT – from your productivity suite to Cyber Essentials certification – we’d love to have a conversation with you.

>> info@comprendo.co.uk / 0345 527 4394